In an SME or VSE, projects rarely fail due to a lack of skills, but often because it’s unclear who does what. Without well-defined roles, decisions get stuck, tasks are duplicated, and efficiency erodes.
According to the Project Management Institute (PMI), 12.2% of project investments are lost due to unclear governance and poorly assigned responsibilities.
The RACI matrix provides a simple and immediately operational solution. RACI stands for Responsible, Accountable, Consulted, and Informed. By assigning these roles to each key task, it eliminates gray areas and streamlines collaboration. A golden rule: only one A per task — unique validation, faster decisions.
Let’s take a concrete example. An SME is launching a new e-commerce site. For the task “Validate the marketing budget,” the Director is “A” (they approve), the Project Manager is “R” (they prepare the budget), and the accounting department is “C” (they are consulted). Without this matrix, three people might believe they are “A,” multiplying validations and slowing down the entire process. With a clear RACI, everyone knows their role, coordination improves, and the project moves faster.
Companies that have implemented a RACI matrix report an average of up to a 25% reduction in decision-making time and a 15% increase in project team productivity (source: PMI). A small tool, but a big impact on collective performance.
Nurvia Partners supports SMEs and VSEs in structuring their projects, defining roles, and implementing simple, concrete tools like the RACI matrix.
👉 Contact us for an initial discussion and secure your projects by transforming collaboration into a true lever for sustainable performance.